At Yosenta, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website, services, and related applications. By visiting our website or using our services, you agree to the practices described in this policy.
Contact Information:
- Address: 1502 Ave C North, Saskatoon, SK S7L 1L3, Canada
- Phone: +1 306-261-3893
- Email: [email protected]
1. Information We Collect
We may collect personal information from you in several ways, including when you:
- Sign up for a fitness program or newsletter
- Submit a contact form or inquiry
- Book a session or purchase services
- Participate in promotions or surveys
The types of personal information we collect may include:
- Name, email address, phone number, and mailing address
- Payment information (processed securely via third-party payment processors)
- Health and fitness information relevant to personalized training programs
- Website usage data (IP address, browser type, pages visited)
2. How We Use Your Information
Your information may be used for the following purposes:
- Providing Services: To deliver and manage your fitness programs, classes, and coaching.
- Communication: To respond to inquiries, send updates, and provide customer support.
- Billing and Payments: To process transactions and manage subscriptions.
- Marketing: To send promotional materials, newsletters, or special offers (you may opt out at any time).
- Improving Our Website: To understand how visitors use our site and improve user experience.
3. Sharing Your Information
We respect your privacy and do not sell your personal information. We may share your information only in limited circumstances:
- With Service Providers: To process payments, manage bookings, or provide technical support.
- Legal Compliance: When required by law, court order, or government regulations.
- Business Transfers: If Yosenta is involved in a merger, acquisition, or sale of assets.
All third-party partners are required to protect your information in accordance with this Privacy Policy and applicable Canadian privacy laws.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience. These tools help us:
- Remember your preferences
- Analyze website traffic
- Improve website performance and functionality
You can manage or disable cookies in your browser settings, but some features of the site may not function properly without cookies.
5. Data Retention
We retain your personal information only as long as necessary to provide our services or comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.
6. Your Privacy Rights
Depending on Canadian privacy laws, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal data (subject to legal and contractual obligations).
- Opt-Out: Withdraw consent for marketing communications.
To exercise these rights, contact us at [email protected] or call +1 306-261-3893.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing personal information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Updates will be posted on this page with a revised Effective Date. We encourage you to review this page periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
- Address: 1502 Ave C North, Saskatoon, SK S7L 1L3, Canada
- Phone: +1 306-261-3893
- Email: [email protected]
We are committed to protecting your privacy and ensuring a safe, secure experience with Yosenta.